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All Journal Skyhawk: Jurnal Aviasi Indonesia People and Behavior Analysis (PBA)
Jesus P Briones
Southern Luzon State University
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Management System Adoption: Its Effect on Employee Satisfaction and Productivity in a Local Drugstore in the Philippines Czedrick Faller; Khyla Marie M Gamil; Joel B Casungcad; Mary Rhanessa Edar; Franz Aries N Ilao; Jesus P Briones; Joanna Paula E Verano
People and Behavior Analysis Vol. 3 No. 2 (2025): September
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v3i2.3317

Abstract

The effective implementation of a relevant structured management system is considered beneficial to organizations across various industry sectors, promotingpositive institutional and employee outcomes. This study examined the impact of implementing a management system on employee satisfaction and productivity in a local drugstore in the Philippines. Data were gathered from 197 employees using a researcher-structured questionnaire. They employed a descriptive-correlational quantitative research design with frequency and percentage distribution, weighted mean, and t-test as tools used in data analysis. Findings showed that prior to adopting the management system, employee satisfaction with job content and clarity, role clarity, and compensation and benefits were considered acceptable; however, employees expressed dissatisfaction with their career growth and development. After implementation, satisfaction levels increased significantly increased across all dimensions. Productivity also improved, particularly in quality of work, teamwork, and feedback mechanisms, although time management and absenteeism still presented minor areas for improvement. Statistical analysis confirmed significant gains in satisfaction across all dimensions following adoption. From a managerial perspective, the study underscored the importance of structured management systems in fostering organizational effectiveness. Theoretically, it contributed to the discourse on the importance of structured frameworks in the Philippine business setting. However, the single-industry focus limits the generalizability of the findings, and future research should consider diverse sectors and longitudinal designs to assess long-term effects.
Analisis Faktor-Faktor Yang Mempengaruhi Retensi Kerja Personel Aviation Security di Bandara Internasional Jenderal Ahmad Yani Semarang zens hafizh; Fajar Islam; Dzikra Arsyi Ammar; Jesus P Briones
SKYHAWK : Jurnal Aviasi Indonesia Vol. 5 No. 2 (2025): SKYHAWK: Jurnal Aviasi Indonesia
Publisher : Indonesia Civil Pilot Academy Banyuwagi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52074/skyhawk.v5i2.335

Abstract

Personel Aviation Security (Avsec) memegang peranan penting sebagai garda terdepan dalam menjaga keamanan dan keselamatan penerbangan di lingkungan Bandara, namun retensi kerja masih menjadi tantangan yang berpotensi menggangu stabilitas operasional. Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi retensi kerja personel Avsec di Bandara Internasional Jenderal Ahmad Yani Semarang dengan fokus pada tiga aspek, yaitu faktor intrinsic (motivasi dan kepuasan kerja), faktor ekstrinsik (kompensasi, lingkungan kerja, dan kepemimpinan), serta faktor eksternal (peluang kerja di luar dan kebijakan organisasi). Penelitian ini menggunakan pendekatan kualitatif dengan Teknik pengumpulan data melalui wawancara mendalam terhadap enam informan, didukung dengan observasi dan dookumentasi. Hasil penelitian menunjukkan bahwa seluruh informan memiliki komitmen tinggi terhadap organisasi dan menunjukkan keinginan kuat untuk bertahan dalam jangka panjang, dengan faktor dominan yang memengaruhi retensi kerja adalah lingkungan kerja yang kondusif, pengembangan karier yang terbuka, dan keseimbangan antara pekerjaan dan kehidupan pribadi. Berdasarkan temuan tersebut, penelitian ini diharapkan menjadi rekomendasi bagi Bandara secara aktif memperkuaat sistem pengembangan karier, meningkatkan kualitas kepemimpinan, serta menciptakan kebijakan retensi yang lebih adaptif dan humanis untuk menjaga stabilitas dan kinerja optimal personel Avsec.
Co-Authors Czedrick Faller Dzikra Arsyi Ammar Fajar Islam Franz Aries N Ilao Joanna Paula E Verano Joel B Casungcad Khyla Marie M Gamil Mary Rhanessa Edar zens hafizh