Rey Fernan G Refozar
First Asia Institute of Technology and Humanities

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Role of Peer Attitudes in Shaping Employee Productivity of Non-Teaching Staff in a Government Agency Division in the Philippines April R Evangelista; Jesus P Briones; Flormando P Baldovino; Rey Fernan G Refozar
Education Policy and Development Vol. 3 No. 2 (2025): Education Policy and Development
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/epd.v3i2.2947

Abstract

Peer attitudes can exert a powerful influence on individuals, both directly and indirectly, shaping their behaviors, beliefs, and even their personal development. This study determined the impact of peer attitudes on the productivity of non-teaching staff in a division office of a government agency in the Philippines. Employing a descriptive-quantitative design, the study assessed the role of peer attitudes in shaping the non-teaching staff’s employee productivity. Data were collected from 65 government agency employees using a researcher-structured questionnaire prepared through Google form and distributed via Facebook Messenger and personal emails. Statistical tests included frequency count, percentage, weighted mean, and the Spearman Rank Correlation technique to quantify the strength and direction of the relationship between PAT and employee productivity. The findings highlighted the vital role of positive peer interactions in boosting employee productivity and cultivating a collaborative work environment. Although negative behaviors are infrequent, addressing disruptive attitudes to ensure a workplace where positive interactions flourish and a strong organizational identity thrive is essential. While challenges related to peer attitude rarely occur in the agency, the researchers suggest a roadmap for molding staff employee productivity. This study can serve as baseline information for developing studies on the effects of peer attitudes toward employee productivity and fostering a healthier workplace culture among government educational institutions.
Relationship of Social Media Usage and Employee Performance in a Business Process Outsourcing Company in the Philippines Fiel Sair Caubang; Jesus Briones; Flormando P Baldovino; Rey Fernan G Refozar
International Journal of Marketing and Digital Creative Vol. 3 No. 1 (2025): International Journal of Marketing and Digital Creative
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijmadic.v3i1.2876

Abstract

The use of social media (SM) has become pervasive in the work environment, drawing attention because of its positive and negative impacts on employee performance (EP). This study investigated the relationship between SM usage and EP in a Philippine business process outsourcing (BPO) company by examining its impact on EP in terms of productivity, communication, job satisfaction, and professional development. This descriptive-quantitative study employed a researcher-structured approach to examine the relationship between SM usage and EP in a BPO company in the Philippines. The data were collected from 121 employees of the subject BPO using a researcher-structured questionnaire administered via Google Forms and communicated to respondents via Facebook Messenger and Email. Statistical tests such as frequency, percentage, standard deviation, weighted mean, and Spearman’s rank correlation were employed in the data analysis. The findings reveal that the BPO company does not have major issues related to SM usage, and it has a positive effect on EP by increasing employee productivity, improving communication, higher job satisfaction, and providing support for professional development. In addition, there is no significant relationship between problems in SM usage and the aspect of EP on productivity, communication, job satisfaction, and professional development. The researchers suggest EP enhancing strategies like implementation of SM training programs, development of SM usage policies, improvement of company recognition and communication programs, and employee active participation in professional groups. This study can serve as a guide for developing relevant initiatives and programs to improve EP in relation to SM usage in the workplace. 
Digital Transformation in the Records Management of a Private Higher Education Institution in the Philippines Maria Andrea A Wagan; Jesus Briones; Flormando P Baldovino; Rey Fernan G Refozar
International Journal of Marketing and Digital Creative Vol. 3 No. 1 (2025): International Journal of Marketing and Digital Creative
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijmadic.v3i1.2878

Abstract

Digital transformation is revolutionizing record management and igniting a bold new era of unparalleled efficiency, enhanced security, and seamless accessibility. This study assessed the implementation of digital record management across three dimensions: efficiency gains; strengthening accuracy; and best practices and identified the challenges organizations face in achieving these goals. This descriptive-quantitative study used a researcher-structured questionnaire to collect data from 56 randomly sampled employees of a private higher education institution (HEI) in the Philippines. The data were analyzed using frequency, percentage, weighted mean, and Spearman's rank correlation analysis. The report highlights best practices in digital record management and delves deeper into data accuracy and security enhancements. The findings also demonstrate that the HEI is working hard to implement best practices in digital record management, including establishing a well-defined plan for the transition from paper to digital records. Implementation obstacles such as data loss and compatibility problems are discussed, and it is revealed that there is no meaningful connection between these challenges and the implementation of digital records management. A proposed strategy roadmap is recommended by the researchers to enhance digital record management in the subject HEI. This study on digital transformation in the records management of a private HEI in the Philippines has the potential to drive significant improvements in the institution’s operations, enhance its reputation and contribute to the broader goals of HEIs in the country.