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All Journal Advances in Management & Financial Reporting Advances in Human Resource Management Research
Megawaty Megawaty
Institut Bisnis dan Keuangan Nitro, Makassar, Indonesia
Economics, Econometrics & Finance

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Digital Transformation and Technological Innovation in the National Banking Sector: A Grounded Theory Approach Abdul Wahab; Izaac L. D Lawalata; Faisal Fattah; Megawaty Megawaty
Advances in Management & Financial Reporting Vol. 4 No. 2 (2026): February - May
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/amfr.v4i2.643

Abstract

Purpose: This study explores the dynamics of digital transformation and technological innovation in Indonesia’s banking sector by examining how innovation is created, adopted, and interpreted within banking organizations. Research Method: A qualitative Grounded Theory approach was employed. Data were collected through in-depth interviews, non-participant observations, and document analysis at selected state-owned and Islamic banks in Makassar, Indonesia. Data were analyzed using open, axial, and selective coding, supported by constant comparison and theoretical memoing. Results and Discussion: The findings show that sustainable digital transformation is shaped by the interaction of four main elements: leadership vision, organizational culture, technological integration, and human adaptability. These elements reinforce one another in directing strategy, fostering an innovation-oriented environment, and enabling employees to adjust to digital change. From these patterns, the study formulates the substantive theory of Adaptive Organizational Synergy. Implications: This study enriches innovation and digital transformation literature by emphasizing organizational and interpretive dynamics. In practice, it provides guidance to policymakers and banking leaders on designing human-centered digital transformation strategies. Future studies are recommended to test this theory across regions, banking models, and wider digital ecosystems.
Discipline and Incentives on Employee Performance Andi Makkulawu Panyiwi Kessi; Megawaty Megawaty; Hendriadi Hendriadi
Advances in Human Resource Management Research Vol. 4 No. 1 (2026): October - January
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/ahrmr.v4i1.740

Abstract

Purpose: This study aims to empirically analyze the influence of discipline and incentives on employee performance at Perumda Air Minum Kota Makassar (PDAM Makassar). This study seeks to explain the extent to which these two factors contribute to improving employee performance in public service organizations. Research Method: This study employed a quantitative approach, relying on primary data collected via questionnaires distributed to employees of Perumda Air Minum Kota Makassar. Data analysis was performed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS software. The analytical procedure evaluated both the measurement and structural models, followed by a bootstrapping technique to test the direct and simultaneous effects statistically. Results and Discussion: The results show that discipline has a positive and significant effect on employee performance, indicating the importance of rule compliance and consistent work behavior in improving performance. Conversely, incentives have a positive but insignificant effect, indicating they are not strong enough to encourage improved performance. These findings confirm that non-financial factors, such as discipline, are more decisive in determining performance in public organizations like PDAM. Implications: This study provides practical guidance for PDAM to maintain and strengthen its work-discipline culture, a key strategy for improving performance. In addition, the company needs to evaluate its incentive system to ensure that it is more relevant, fair, and directly linked to performance achievements.
Co-Authors Abdul Wahab Andi Makkulawu Panyiwi Kessi Faisal Fattah Hendriadi Hendriadi Izaac L. D Lawalata