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All Journal INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Ni Putu Cempaka Widyawati
Universitas Udayana, Bali
Economics, Econometrics & Finance

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EXPLORING THE DYNAMICS OF TECHNOSTRESS, PERCEIVED ORGANIZATIONAL SUPPORT, AND WORK ENGAGEMENT IN HIGHER EDUCATION INSTITUTIONS Ni Putu Cempaka Widyawati; I Made Artha Wibawa
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 2 No. 7 (2026): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

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Abstract

The rapid integration of digital technologies in higher education has transformed academic and administrative processes, but it has also given rise to new challenges such as technostress among  faculty and  staff.  This  study  explores  the  interrelationships between technostress, perceived organizational support, and work engagement within higher education institutions. Drawing on organizational behavior and occupational stress frameworks, the research investigates how technostress influences employees’ psychological states, and whether perceived organizational support can serve as a buffer that enhances engagement. Using a quantitative approach with survey data collected from academic and administrative staff, the study applies structural equation modeling to test the hypothesized relationships. The findings reveal that technostress negatively impacts work engagement, while perceived organizational support significantly mitigates this effect and fosters higher levels of engagement. These results highlight the critical role of supportive organizational practices in sustaining employee well-being and performance amidst ongoing digital transformation. The study contributes to the literature on  technology-related  stressors  in  educational  settings  and  provides  practical insights for institutional leaders seeking to cultivate a resilient and engaged workforce.
Co-Authors I Made Artha Wibawa