Amândio de Araújo Sarmento
Universidade Nacional Timor Lorosa'e-UNTL

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THE INFLUENCE OF CORPORATE SOCIAL RESPONSIBILITY ON CUSTOMER LOYALTY: A LITERATURE REVIEW Amândio de Araújo Sarmento
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 1 No. 3 (2024): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

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Abstract

This study examines the effect of corporate social responsibility (CSR) on customer loyalty through a literature review of various previous studies. The findings show that CSR has a positive and significant impact on customer loyalty. When companies demonstrate their commitment to social and environmental issues, this increases customers' positive perceptions, which in turn encourages their loyalty. Active customer participation in CSR initiatives also strengthens emotional connections and increases attachment. In addition, transparency and effective communication about CSR activities have been shown to strengthen customer trust and loyalty. Overall, the integration of CSR in a company's business strategy and active engagement with customers play an important role in creating and maintaining customer loyalty.
STRATEGIES FOR IMPLEMENTING CORPORATE SOCIAL RESPONSIBILITY IN SUPPORTING ENVIRONMENTAL SUSTAINABILITY: A THEORETICAL STUDY Amândio de Araújo Sarmento
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 1 No. 3 (2024): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

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This theoretical review of Corporate Social Responsibility (CSR) implementation strategies in support of environmental sustainability highlights the importance of CSR integration into a company's business strategy, stakeholder engagement, and government policy support. The study emphasises that by making social and environmental responsibility an integral part of a company's vision and mission, as well as involving stakeholders in the process of planning and implementing environmentally friendly initiatives, the effectiveness of CSR programmes can be increased. In addition, supportive policies and regulations from the government will create a conducive environment for companies to implement sustainable practices. The synergy of these various elements is expected to strengthen the role of CSR in environmental conservation in an effective and sustainable manner.
THE ROLE OF CONTINUOUS TRAINING IN IMPROVING THE COMPETENCE OF PRIMARY SCHOOL TEACHERS: PERSPECTIVES AND CHALLENGES Wardati Khumairah Rusdi; Amândio de Araújo Sarmento; Rafika Nisa
INJOSEDU: International Journal of Social and Education Vol. 2 No. 3 (2025): MARCH
Publisher : Adisam Publisher

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Continuous training plays a crucial role in improving the competence of primary school teachers amidst the rapid development of technology and learning methodologies. This article explores how continuous training not only updates teachers' knowledge and skills but also assists in the implementation of relevant new teaching methods. However, the implementation of this training is faced with challenges such as budget constraints, logistical issues and lack of institutional support. Therefore, innovative strategies and effective collaboration from all parties involved are needed to ensure that the training can run well and effectively. The ultimate goal is to ensure that teachers have the competencies needed to guide students towards a brighter future.