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Journal : Jurnal Ilmu Komunikasi Dan Media

Komunikasi Organisasi Education Management Information System (EMIS) Bidang Pendidikan Agama dan Keagamaan Islam (PAKIS) Dalam Meningkatkan Registrasi Pondok Pesantren di Kanwil Kemenag Provinsi Sumatera Selatan Rizki Ulandari; Hamidah; Anang Walian
Jurnal Ilmu Komunikasi Dan Media Sosial (JKOMDIS) Vol. 3 No. 1 (2023): January-April
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jkomdis.v3i1.602

Abstract

This research is about how the Organizational Communication of EMIS Pontren of the Ministry of Religion in providing information on Islamic Boarding Schools data collection as well as the supporting and inhibiting factors in providing Islamic Boarding Schools Institution data collection information. The communication strategy built by the EMIS Pontren relationship can add trust to Islamic Boarding Schools Institutions and the public so as to create a separate positive image of a Government Intitution. The positive image that is built needs to be maintained because it has a role and reputation for government. This study uses a qualitative research method with the data obtained in the form of documents, observations, and direct interviews. The purpose of this study was to find out how the EMIS of Islamic Boarding Schools provided registration information for Islamic Boarding Schools at the Office of the Ministy of Religion of South Sumatera Province and what were the supporting and inhibiting factors for EMIS in providing information.The result of this study are the EMIS Pontren Organization Communication in providing Islamic boarding schools data collection information, namely knowing communication targets, compiling messages, eatablishing metdos, and choosing strategic communication media in public relations activities based on interwiews conducted by researcher, namely reducing, canalizing, informative, persuasive, educative strategy which is used in its application in carrying out the vision and mission that has been designed by the agency, this strategy has helped agencies, especially in the field of service and providing information on EMIS Pontren PAKIS
Analisis Pesan Moral Pada Sinetron Cinta Setelah Cinta Muhammad Rangga Saputra; Suryati Suryati; Anang Walian
Jurnal Ilmu Komunikasi Dan Media Sosial (JKOMDIS) Vol. 3 No. 2 (2023): Mei - Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jkomdis.v3i2.704

Abstract

This thesis is entitled "Analysis of Moral Messages in the Soap Opera Cinta After Cinta" in the current technological era, television is no stranger to society, television functions as a medium and means of information and entertainment and one of them is soap operas. In general, soap operas depict stories of everyday life for the community. There is a moral message contained in films/shows. Morals are good and bad teachings that apply to society. The purpose of this study is to find out what moral messages are contained in the soap opera Cinta After Cinta. This study uses Charles Sanders Peirce's semiotic analysis and uses qualitative research in the form of observation and documentation. The documentation method takes several scenes from the soap opera Cinta After Cinta which was broadcast on 16 May-20 May 2022. The results of this study contained a moral message that was conveyed in the broadcast on 16 May-20 May 2022. Among other things, wise parents are to always protect their children, promises marriage is not just a promise but must be kept, caring for a husband is the duty of a wife, a dutiful child is helping and praying for his parents and others.
Strategi Humas Perusahaan Daerah Air Minum (PDAM) Tirta Raja Kabupaten Oku Dalam Mengatasi Keluhan Pelanggan Handika Marino; Achmad Syarifudin Marino; Anang walian
Jurnal Ilmu Komunikasi Dan Media Sosial (JKOMDIS) Vol. 3 No. 2 (2023): Mei - Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jkomdis.v3i2.823

Abstract

Penelitian ini dilatarbelakangi oleh strategi humas dalam mengatasi keluhan pelanggan di PDAM Tirta Raja Kabupaten Ogan Komering Ulu. Sebagai bisnis yang berfokus pada penyediaan layanan publik, Humas PDAM harus dapat mengetahui dan menerima rekomendasi klien serta memberikan solusi untuk menangani keluhan pelanggan.Hubungan masyarakat adalah metode untuk menyebarkan informasi tentang bisnis. Penelitian dilakukan dengan menggunakan metodologi penelitian kualitatif yang melibatkan pengamatan langsung penulis di kantor PDAM Tirta Raja Kabupaten Ogan Komering Ulu, wawancara dengan informan humas dan pelanggan PDAM serta staf tentang penelitian penulis, dan dokumentasi data yang diperlukan untuk menjelaskan tema penelitian. pendekatan deskriptif untuk penyajian data akhir. Para peneliti menemukan bahwa berdasarkan penyelidikan mereka itu: 1) Tingginya pemakaian, air keruh, kebocoran pipa penyambung, dan meteran air yang macet adalah beberapa keluhan pelanggan PDAM, 2) Rencana kehumasan untuk menangani keluhan pelanggan PDAM, meliputi terlebih dahulu mengidentifikasi isu, tidak meremehkan isu, menentukan target informasi, menentukan pendekatan, dan terakhir mengevaluasi. 3) Persyaratan untuk lebih banyak teknisi atau pekerja dengan keterampilan PDAM, kehadiran petugas call center, pelatihan komunikasi untuk anggota staf PDAM, dan kualitas layanan adalah faktor-faktor yang membantu pendekatan kehumasan. Elemen penghambat tersebut adalah: Sumber daya manusia yang terbatas, komunikasi pelanggan-perusahaan yang buruk, keterbatasan teknis, sarana dan prasarana yang tidak memadai, dan konsumen yang tidak puas.