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All Journal Journal of Blockchain, Nfts and Metaverse Technology
Syauqil, Muhammad
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Computer Science & IT Decision Sciences, Operations Research & Management Engineering Library & Information Science

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Audit System Information at The Language Muhammadiyah University of Sidoarjo Syauqil, Muhammad; Eviyanti, Ade; Rosid, Mochamad Alfan; Azinar, Azmuri Wahyu
SaNa: Journal of Blockchain, NFTs and Metaverse Technology Vol. 3 No. 1 (2025): February 2025
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/sana.v3i1.612

Abstract

This test was conducted to assess the performance of the information system of the Language Center at Muhammadiyah University Sidoarjo using the COBIT 5 DSS domain framework. The audit aimed to evaluate the reliability and efficiency of the system in addressing operational issues such as limited website access and failure to print TOEFL certificates. Data collection involved interviews with unit leaders and technical observations. The results showed varying maturity levels from 2.1 (DSS03) to 4 (DSS06). Critical findings included the absence of a ticketing system and backup automation. Recommendations focused on implementing centralized incident management and cybersecurity training. This study provides a governance model for optimizing language service systems in higher education institutions.
Co-Authors Ade Eviyanti Azmuri Wahyu Azinar Mochamad Alfan Rosid