<![CDATA[Natural disasters are a series of events caused by nature that can lead to human casualties, environmental damage, property losses, and psychological impacts. The Android-based crowdsourcing application for natural disasters (Kitana) utilizes information from various circles of society regarding natural disasters both before and after a disaster. This study aims to design how a good user experience can be achieved by users when using the Kitana. The approach or method that used in designing a user experience is Human-Centered Design (HCD). After collecting a list of user needs and tasks, the solution design will be produced, the form of the solution design is a wireframe, information architecture and screenflow that was carried out as the path of the application prototype. By using a high-fidelity prototype, then usability evaluation of solution design was carried out using cognitive walkthrough with users and produced several problem findings, where the findings would be corrected and re-evaluated using the same method (cognitive walkthrough with users) and referring to 4 (four) cognitive walkthrough questions. The results of this study are the suitability of user experience design using HCD and usability evaluation using cognitive walkthrough with users resulting in a 76% increase in usability and user experience.]]>
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