Jurnal Manajemen
Vol 6 No 1 (2016): JURNAL MANAJEMEN VOL. 6 NO. 1 JUNI 2016

PENGARUH PENJUALAN ADAPTIF, KEMAMPUAN MENDENGAR DAN ORIENTASI PELANGGAN TERHADAP KINERJA TENAGA PENJUAL JASA HOTEL BINTANG 4 & 5 DI YOGYAKARTA

Leonita Agustina (Unknown)



Article Info

Publish Date
30 Sep 2016

Abstract

The purpose of this exploratory was to examine the possible impact of the content adaptive selling, listening and customer orientation, based sales performance. Eighty eight sales people were surveyed by questionnaire. Result indicated that adaptive selling positively influence sales performance. Listening positively influence sales performance. Customer orientation positively influence sales performance. Listening is a stronger influence on sales performance. All result was using a hipotesis test. Keywords : adaptive selling, listening, customer orientation.

Copyrights © 2016






Journal Info

Abbrev

manajemen

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen Fokus pada hasil penelitian empiris maupun kajian konseptual dan teoritis dalam bidang: Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasi, dan ...