Akademika : Jurnal Manajemen, Akuntansi, dan Bisnis
Vol 18, No 1 (2020): Februari 2020

PENGARUH SERTIFIKASI DAN LISENSI TERHADAP PROFESIONALISME PEMANDU WISATA

Sukrispiyanto - (Sekolah Tinggi Ilmu Ekonomi Indonesia Malang)
Nina Desinta Setiawati (Sekolah Tinggi Ilmu Ekonomi Indonesia Malang)



Article Info

Publish Date
20 Mar 2020

Abstract

The purpose of this study is 1) to find out and analyze the effect of simultaneous partial certification and licensing on the professionalism of tour guides in the Tourism and Culture Office of Malang Regency; 2) To find out and analyze the effect of simultaneous certification and licensing on the professionalism of tour guides in the Malang Regency Tourism and Culture Office; 3) To find out and analyze which certification and licensing variables have the dominant influence on the professionalism of Tour Guides in the Malang District Tourism and Culture Office.In this study the sample used was a tour guide in the Department of Tourism and Culture of Malang Regency totaling 39 people. The results of this study were; 1) The effect of certification (X1) and License value (X2) influences Professionalism (Y) of 0.797 (79.7%) and the rest (1.68%) is influenced by other variables included in this research model. In this study, the results showed that the Beta value for the certification variable (X1) was 0.686 (68.6%) and the License variable value (X2) was 0.200 (20%) influencing Professionalism (Y), so in this study the certification variable (X1) amounting to 0.686 (68.6%) has a dominant influence on changes in Professionalism (Y) of tour guides in the Tourism and Culture Office of Malang Regency.

Copyrights © 2020






Journal Info

Abbrev

JAK

Publisher

Subject

Economics, Econometrics & Finance Education

Description

Akademika, Jurnal Manajemen, Akunntansi dan Bisnis diterbitkan oleh program Studi S1 Manajemen STIE Indonesia Malang setiap periode 2 edisi dalam satu tahun, dikelola oleh Pusat Publikasi dan Penerbitan Karya Ilmiah STIE Indonesia ...