International Journal of Supply Chain Management
Vol 8, No 6 (2019): International Journal of Supply Chain Management (IJSCM)

Assisting Tourism Supply Chain Performance in Thailand through Big Data Analytics: Moderating Role of IT Capability

Chayanan Kerdpitak (Graduate School, Suan Sunandha Rajabhat University, Bangkok, Thailand)
Chattrarat Hotrawaisaya (College of Logistics and Supply Chain, Suansunandha Rajabhat University, Bangkok, Thailand)
Martusorn Khaengkhan (International College, Suansunandha Rajabhat University, Bangkok, Thailand)



Article Info

Publish Date
29 Dec 2019

Abstract

Oxygen of Thailand’s economy is its tourism industry which has also geared up all related sectors too. Country is making a lot of efforts to achieve sustainable tourism supply chain performance through Big Data Analytics (BDA) as without BDA, it was never possible to move towards sustainability for such a big industry. However, IT capability seems a missing piece in some cases which can decrease the effectiveness of BDA dimensions. Author has aimed to analyze the impact of BDA planning, investment, coordination and control on sustainable tourism development in moderating role of IT capability. Sample was consisted of those hotels and hospitality industry units which already have BDA system in operational phase and their employees were surveyed through questionnaire and responses were then analyzed on SPSS and AMOS for hypotheses testing. Results have enlightened that BDA dimensions have significant positive impact on sustainable tourism supply chain performance while IT capability was also found as positive and significant moderator too. None of the previous studies have taken IT capability as moderator but this originality in this study has long lasting implications for tourism and manufacturing industry to induce IT capability in their organizations to achieve sustainability.

Copyrights © 2019






Journal Info

Abbrev

IJSCM

Publisher

Subject

Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

Description

International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts ...