International Journal of Supply Chain Management
Vol 8, No 4 (2019): International Journal of Supply Chain Management (IJSCM)

Quality Management Practices among High Technology Firms: One-way ANOVA Analysis

Mastora Mustafar (Universiti Utara Malaysia)
Risyawati Mohamed Ismail (Universiti Utara Malaysia)
Amran Rasli (SUMAIT University, Zanzibar)
Salmah Omar (Universiti Utara Malaysia)



Article Info

Publish Date
26 Aug 2019

Abstract

Quality management practices (QMP) are modern approaches used to enhance firm performance. Although there are numerous research findings on quality management practices, the focus of the research is not much on high technology firms. Hence, this study aims to look at the different levels of quality management practices and firm performance in high technology firms based on firm profiles such as firm cluster, firm size and duration of the operation. Data were collected using questionnaires and analyzed using descriptive and inferential analysis. The one-way ANOVA analysis shows that quality management practices among high technology firms were moderate and the results also indicate that there is insufficient evidence to support the existence of differences based on statistical evidence between QMP and firm cluster, firm size, and duration of the operation. This research finding also allows practitioners to gain a deeper knowledge and understanding of the importance QMP and firm performance in the high technology firms.

Copyrights © 2019






Journal Info

Abbrev

IJSCM

Publisher

Subject

Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

Description

International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts ...