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Mastora Mustafar
Universiti Utara Malaysia
Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

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Applying the Theory of the Planned Behavior on Halal Logistics Services Adoption among Food & Beverages Small and Medium Enterprises Norlila Mahidin; Mastora Mustafar; Ezanee Mohamed Elias; Siti Zakiah Abu Bakar
International Journal of Supply Chain Management Vol 8, No 4 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (855.194 KB)

Abstract

The objective of the study is to determine the main behavior affecting the adoption of halal food logistics (HFL) services among the SMEs - food and beverages manufacturers in Malaysia. Presently, the demand for halal products by Muslim consumers has increased exponentially as well as the concerned on the transportation services status. Thus, the existing of the HFL is designed especially to meet the demand from halal manufacturers to maintain the integrity of their halal products along the supply chain. Unfortunately, the demand of these services among the SMEs are moderately small. Based on TPB model, the study utilize survey questionnaires to obtain data from 596 respondents from listed database. The useful questionnaires which are 128 responses were analyzed by SPSS and the Smart SEM-PLS. From the analysis, subjective norms were found to have a significant relationship with an intention to adopt the HFL services but variables of attitude and perceived behavior control are not significant. The results has provided an understandings on the behavioural among these SMEs to adopt HFL services in Malaysia. In this context, the HFL services can be a part of a business strategies in protecting the halal integrity either from perspective of manufacturers, logistics providers towards the consumers’ needs. The implication, limitation and suggestion for the future study are also be discussed in the conclusion paragraph.
Quality Management Practices among High Technology Firms: One-way ANOVA Analysis Mastora Mustafar; Risyawati Mohamed Ismail; Amran Rasli; Salmah Omar
International Journal of Supply Chain Management Vol 8, No 4 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (667.94 KB)

Abstract

Quality management practices (QMP) are modern approaches used to enhance firm performance. Although there are numerous research findings on quality management practices, the focus of the research is not much on high technology firms. Hence, this study aims to look at the different levels of quality management practices and firm performance in high technology firms based on firm profiles such as firm cluster, firm size and duration of the operation. Data were collected using questionnaires and analyzed using descriptive and inferential analysis. The one-way ANOVA analysis shows that quality management practices among high technology firms were moderate and the results also indicate that there is insufficient evidence to support the existence of differences based on statistical evidence between QMP and firm cluster, firm size, and duration of the operation. This research finding also allows practitioners to gain a deeper knowledge and understanding of the importance QMP and firm performance in the high technology firms.
Co-Authors Amran Rasli Ezanee Mohamed Elias Norlila Mahidin Risyawati Mohamed Ismail Salmah Omar Siti Zakiah Abu Bakar