Jurnal Kepariwisataan dan Hospitalitas
Vol 2 No 3 (2018): Vol.2,No.3,2018

Pengaruh Komunikasi Internal Terhadap Produktivitas Kerja Karyawan Di Hotel Le Meridien Bali Jimbaran.

I Ketut Andry Pramana (Universitas Udayana)
I Putu Ratna Sari (Universitas Udayana)
Irma Rahyuda (Universitas Udayana)



Article Info

Publish Date
09 Jun 2019

Abstract

Thi research is located in Le Meridien Bali Jimbaran Hotel which is based on the existence of miscommunication that occurs among employees that can hinder work productivity of employees of Le Meriden Bali Jimbaran Hotel. The purpose of this research is to know the application of internal communication and to know the influence of internal communication to productivity of work employees in Jimbaran Bali Le Meridien Hotel. This research uses techniques of data collection through the methods of observation, interview, questionnaire, the study of librarianship, and documentation. A questionnaire distributed to 85 respondents which is an employee at the Hotel Le Meridien Bali Jimbaran. The measurement scale used is the likert scale and the analysis of its data using inferential statistic that validity test, reliability test, correlation analysis, simple linear regression analysis, determination analysis and t test. Implementation of internal communication are shown through daily operational activities that require interdepartmental coordination as well as employees that involves employees of the highest level, equivalent , and lowest for providing services excellent with through media like whatsapp, handy talky, email, notice board as well as face-to-face.The results showed the existence of a positive influence of internal communication to productivity of work of employees. 38% employee productivity can be explained by the variable indicators of internal communication while the rest amounted to 62% is affected by other factors.. Advice that can be given to the Hotel Le Meridien Bali Jimbaran i.e. two-way communication emphasis, always open in taking decisions for employees and the management primarily superiors in order to keep his behavior since becoming a guide for employees the lower level.

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Journal Info

Abbrev

jkh

Publisher

Subject

Humanities Social Sciences Other

Description

The journal is committed to a broad range of topics including tourism and travel management, leisure and recreation studies and the emerging field of event management. It contains both theoretical and applied research papers, and encourages the submission of the results of collaborative research ...