Improving Performance: Motivation of Public Service Officers and their Commitment

Guswandi Guswandi (Samsat)
Idayanti Nursyamsi (Economics and Business Faculty, Hasanuddin University)
Sumardi Lasise (Economics and Business Faculty, Hasanuddin University)
Hardiyono Hardiyono (Student of Doctoral Program, Economics and Business Faculty, Hasanuddin University)

HASANUDDIN JOURNAL OF BUSINESS STRATEGY
Vol 2 No 2 (2020): Hasanuddin Journal of Business Strategy

This research aims to see the performance condition of employees who are influenced by the commitment and motivation of public service in the One-stop Administration Services Office called SAMSAT Mappanyukki Makassar in the event of Pandemic Covid-19 which demands a large-scale social restriction. This research uses a questionnaire whose data will be processed using the SmartPLS application using the path analysis method. The results found that the motivation of public service and commitment has an effect on employees ' performance amid large-scale social restrictions. The limitations of this study are that there is no discussion group forum that collects employees because conditions do not support.