Jurnal Ilmiah ASET
Vol 11 No 1 (2009): Jurnal ASET Volume 11 No 1

Faktor-Faktor yang Berpengaruh Terhadap Keinginan Migrasi Nasabah Bank Syariah di Semarang

Fauzi, Muchamad (Unknown)



Article Info

Publish Date
25 Jan 2019

Abstract

A study of consumers’ intention to migrate from conventional bank to syariah bank has been examined in the early researches, but they show inconsistent result. Based on this inconsistency, this research tries to examine the influence of service quality, managerial performance, costumer satisfication and company’s reputation to the costumers’s intention to migrate from conventional to syariah bank in Semarang. Empirically, the research aims to obtain evidence of service quality, managerial performance, costumer satification and company’s reputation to the costumers’s intention to migrate. The population was all costumers of syariah bank in Semarang. The sampling technique was purposive sampling. The result show that service quality, managerial performance, costumer satification, and company’s reputation both partially and simultaneouslu have significant influence to the costumers’ intention to migrate from conventional bank to syariah bank proved by t value an F value.

Copyrights © 2009






Journal Info

Abbrev

jurnalaset

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Aset terbit sejak 1999 merupakan jurnal ekonomi yang menyajikan artikel hasil penelitian empiris terkini yang mencakup manajemen, akuntansi, dan studi pembangunan. Setiap naskah yang dikirimkan ke editorial Jurnal Ilmiah Aset akan ditelaah oleh mitra bestari yang relevan secara double ...