Jurnal Ilmiah ASET
Vol 12 No 2 (2010): Jurnal ASET Volume 12 No 2

Analisis Layanan Lembaga Publik terhadap Kepuasan Masyarakat di Kota Semarang

Sasana, Hadi (Unknown)

Article Info

Publish Date
25 Jan 2019

Abstract

Local governments must provide good public services, in an era of regional autonomy and fiscal decentralization.This study aimed to analyze the quality of public services to the satisfaction of the people in the city of Semarang. Analysis tool used Stuctural Equation Modeling (SEM).The results showed responsiveness and emphaty public sector had positive and significant impact on people’s satisfaction in the City of Semarang.

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Journal Info
Jurnal Ilmiah ASET
Website

Abbrev

jurnalaset

Publisher

Sekolah Tinggi Ilmu Ekonomi Widya Manggala

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Aset terbit sejak 1999 merupakan jurnal ekonomi yang menyajikan artikel hasil penelitian empiris terkini yang mencakup manajemen, akuntansi, dan studi pembangunan. Setiap naskah yang dikirimkan ke editorial Jurnal Ilmiah Aset akan ditelaah oleh mitra bestari yang relevan secara double ...