Distribusi
Vol. 7 No. 2 (2019): Distribusi, September 2019

PENGARUH MOTIVASI KERJA, KOMITMEN ORGANISASIONAL DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Kadek Diah Candra Dewi (Fakultas Ekonomi dan Bisnis Universitas Udayana)
I Gede Riana (Universitas Udayana)



Article Info

Publish Date
13 Sep 2019

Abstract

OCB is a positive behavior that will have an impact on the organization as a whole so it is important for organizations to encourage the emergence of OCB behavior for each employee the purpose of this study is to analyze the effect of work motivation, organizational commitment and job satisfaction on organizational citizenship behavior PNS at the Badung Regency DPRD Secretariat. The number of samples in this study were 87 civil servants using the probability sampling method which is a saturated sample technique. Data collection in this study was carried out through questionnaires and interviews. The analysis technique used is multiple linear regression analysis. The results of this study indicate that work motivation, organizational commitment and job satisfaction have a significant influence on OCB.

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Journal Info

Abbrev

distribusi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

Description

PT PLN (Persero) Unit Induk Distribusi Jakarta Raya terus melakukan peningkatan pelayanan kepada pelanggan dengan melakukan pemasangan baru sesuai dengan waktu yang ditargetkan. Kecepatan pemasangan adalah salah satu faktor yang mempengaruhi pelayanan dan persepsi pelanggan terhadap perusahaan. PT ...