JURNAL KOLABORASI
Vol 4, No 1 (2018): April 2018

KUALITAS PELAYANAN PROYEK OPERASI NASIONAL AGRARIA (PRONA) DI KECAMATAN MATTIRO SOMPE KABUPATEN PINRANG

Nurul Munia (Muhammadiyah University Of Makassar)
Muhlis Madani (Muhammadiyah University Of Makassar)
Abdi Abdi (Muhammadiyah University Of Makassar)



Article Info

Publish Date
15 Apr 2018

Abstract

The purpose of this research is not only aimed to know the service quality but also to know the supporting and inhibiting factors of the public service in Prona. This research used qualitative research type which is choosen by certain sample who had knowledge about Prona Service Quality. The research result showed that 1) if the required file was completed then the certificate could be quickly resolved 2) the service flow could be said “good” 3) the employee had not done the best in their work 4) PRONA activites will be completed within one budget a year 5) public enthusiasm in enrolling their land by Prona 6) the less of surveyor staff become the most inhibiting factor of Prona service. Keywords: Quality, service, PRONA

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Journal Info

Abbrev

kolaborasi

Publisher

Subject

Social Sciences

Description

Kolaborasi : Jurnal Administrasi Publik is an-Opened Access journal and published three times a year every April, August and December. Kolaborasi : Jurnal Administrasi Publik received articles from research findings and new scientific review articles. The aims of this journal is to publish research ...