Among Makarti
Vol 8, No 1 (2015): AMONG MAKARTI

ANALISIS PENGARUH HARGA, CITRA MEREK DAN KUALITAS PRODUK TERHADAP LOYALITAS PENGGUNA SMARTPHONE SAMSUNG DI STIE TOTALWIN SEMARANG

Fransiska Nela (Sekolah Tinggi Ilmu Ekonomi AMA Salatiga)
Lukmanul Hakim (STIE Totalwin Semarang)



Article Info

Publish Date
26 Oct 2015

Abstract

AbstractLoyalty is the willingness of consumer to continue to subscribe at a company in the long run by buying and using goods and services, is repeate dlyreworked and better yet exclusively and voluntarily recommend the company product to others.            This study devoted tol analysis influence of price empiricly variable,brand image,product quality to loyality. Aand to known variable that gae. Most dominant influence,which is price,brand image and produk quality to loyalty in semarang smartphone mobile in semarang.Collected data method used questioner.Population was STIE totalwin semarang student manajemen concentration who. Want to used Samsung smartphone.Sample was 30 respondent with purposive sampling technique.Analysis result with statistic SPSS with double regression linier, Y = 0,214X1 + 0,285X2 + 0,392X3 + e double regression linier show there are positive influence and significant from price variable, brand image and product quality to loyalty customer smartphone. Keywords: Price, Brand image, Product quality, Customer loyalty

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Journal Info

Abbrev

ama

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Among Makarti adalah jurnal ilmiah bertujuan untuk berbagi pengetahuan dan isu – isu terkini terkait dengan penelitian dibidang ekonomi dan bisnis. Secara khusus cakupan jurnal Among Makarti adalah : a. Di bidang bisnis, kami menerima artikel ilmiah dengan ruang lingkup sebagai berikut: 1. ...