SEIKO : Journal of Management & Business
Vol 2, No 2 (2019): January-Juny

The Effect of Marketing Mix and Retail Mix on Consumer Loyalty of Gelael Supermarket in Makassar City

Annisa Mauliandini (PPs STIE Amkop Makassar)
Abdul Razak Munir (Unknown)
Abdul Rakhman Laba (Unknown)



Article Info

Publish Date
18 Mar 2021

Abstract

This research aims to determine the effect of marketing mix and retail mix on consumer loyalty. This research conducted in the company of PT. Gelael Indotim Makassar. The data used in this study were obtained from a questionnaire (primary). The sampling method uses purposive sampling method. The number of samples used was 160 customers from different gender, age and occupation. The analytical method used is Structural Equation Modeling (SEM) using Smart-PLS 2.0 for Windows. The research findings show that the variables of Marketing Mix has a positive yet not a significant effect on Consumer Loyalty of Gelael Supermarket, meanwhile Retail Mix has positive and significant effect or indirect effect. Keywords: Marketing Mix, Retail Mix, Consumer Loyalty, Gelael Supermarket.

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Journal Info

Abbrev

seiko

Publisher

Subject

Social Sciences

Description

The Journal Management & Business (SEJaman) provides a forum for academics and professionals to share the latest developments and advances in knowledge and practice of management business both theory and practices. It aims to foster the exchange of ideas on a range of important management subjects ...