The Need for Intervention for Psychological Well-Being (PsWB) of Gen-Y Employees in Selected Business Process Outsourcing in the Philippines

Eunice Mareth Querol Areola, Phd HSG (UST Angelicum College)
Irvin Recto Perono (UST Angelicum College)
Joan Camille Ilagan (UST Angelicum College)

Journal of Sustainable Community Development (JSCD)
Vol 3 No 1 (2021): Journal Of Sustainable Community Development (JSCD)

The study is descriptive correlation. Using Ryff’s scale for Psychological Well-Being, the relationship of demographics – age, tenure in the company and the years of experience in the BPO industry were statistically analysed using correlation. Relationship amongst the dimensions of PsWB were also tested. Only age has a positive significant relationship with the dimensions of PsWB to be specific – Autonomy, Environmental Mastery and Positive Relations to Others but to a weak extent only. Statistical analysis showed that there was a significant relationship between the six dimensions of PsWB with a positive high correlation.