Meteor STIP Marunda
Vol 13 No 1 (2020): Juni

The Effect Of Quality Of Document Service To Customer Satisfaction In PT. Mediterranean Shipping

agus leonard (Sekolah Tinggi Ilmu Pelayaran Jakarta)
Imam Fachruddin (Sekolah Tinggi Ilmu Pelayaran Jakarta)
Deffan Ezra (Sekolah Tinggi Ilmu Pelayaran Jakarta)

Article Info

Publish Date
30 Jun 2020

Abstract

Mediterranean Shipping Company, is one of the major multinational companies in Indonesia, multinational companies can communicate with customers and sell to customers abroad without the need for a lot of physical investment in foreign markets (United Nations Conference On Trade, UNCTAD, 2017), through its market reach so large and with business relationships that are spread everywhere, then this company has a pretty good rating in the international business arena. PT. Mediterranean Shipping Company Indonesia develops its business as a shipping company in the field of International container transportation (export import) and offers various facilities for export to exporters.

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Journal Info
Meteor STIP Marunda
Website

Abbrev

meteor

Publisher

Sekolah Tinggi Ilmu Pelayaran Jakarta

Subject

Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Transportation

Description

Meteor STIP Marunda merupakan jurnal ilmiah nasional berkala sebagai media untuk mempublikasikan hasil penelitian bagi para akademisi, peneliti maupun praktisi di bidang pelayaran pada umumnya. Berdasarkan fokus dan ruang lingkup jurnal maka artikel yang dapat di muat dalam Jurnal ini meliputi 5 hal ...