Journal of Tourism Destination and Attraction
Vol 9 No 1 (2021): The 8th ITSA Biennial Conference Special Edition Maret

Pengaruh Kualitas Pelayanan dan Green Meeting terhadap Kepuasan Peserta Event Conference di Bali

Firman Sinaga (IPBI)
Santi Arianti Palupi (Unknown)



Article Info

Publish Date
19 Mar 2021

Abstract

Bali is in the first place for frequency of conference events when compared to Jakarta. Bali is a very strategic place in the implementation of both national and international conferences, but its competitiveness is still below that of countries in the ASEAN. The research aims to analyze the effect of service quality and green meeting on conference participant satisfaction. The research method is a quantitative method with SEM data analysis with the AMOS program, using a likert scale. Determination of respondents carried out by accidential sampling. The results showed that: 1) service quality had a significant effect on conference participant satisfaction, 2) green meeting had a significant effect on conference participant satisfaction. The conclusion of this study is that service quality and green meetings are very important in a conference event because they affect the satisfaction of conference participants in Bali

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Journal Info

Abbrev

jtda

Publisher

Subject

Other

Description

Journal of Tourism Destination and Attraction atau JTDA adalah jurnal akses terbuka (open access) yang berfokus pada studi pariwisata baik dalam bidang perencanaan, pemasaran, maupun pengelolaan destinasi dan aktraksi pariwisata. Artikel–artikel Jurnal JTDA berupa pembahasan teori, konseptual, ...