Literatus
Vol 2 No 2 (2020): Jurnal Literatus

Penentu Keputusan Pembelian Online: Pelajaran Empiris dari Olx.co.id

Budi Wahono (Universitas Semarang)
Aprih Santoso (Universitas Semarang)



Article Info

Publish Date
15 Oct 2020

Abstract

The aims of this research is to provide empirical evidence of the influence of trust, service quality and information quality on purchasing decisions on the Olx site in Semarang. The population in this study is unknown. The research sample consists of 96 respondents using purposive sampling techniques, data collection methods through questionnaires and data analysis using SPSS version 25 which includes tests: validity, reliability, normality, multicollinearity, heteroscedasticity, t & F test and coefficient of determination (R²). The results of this research showed that: trust, service quality and information quality had a positive and significant effect on purchasing decisions on the Olx site in Semarang. The coefficient of determination (adjusted R2) = 38.3 percent means that purchasing decisions on the Olx site in Semarang can be explained by variations in the variables of trust, service quality and information quality while the rest = 61.7 percent is influenced by other variables not examined.

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Journal Info

Abbrev

Literatus

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Literatus adalah jurnal yang diterbitkan oleh Neolectura, diterbitkan dua kali dalam satu tahun. Literatus adalah media publikasi ilmiah dalam bentuk makalah konseptual dan penelitian lapangan yang terkait dengan bidang kajian sosial dan budaya. Diharapkan Literatus dapat menjadi media bagi ...