Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik
Vol 4 No 1 (2021): JURNAL PAPATUNG Volume 4 Nomor 1 Tahun 2021

PENGARUH KEPEMIMPINAN PEMERINTAHAN DALAM INOVASI KEBIJAKAN LAYANAN PUBLIK DI KABUPATEN TULANG BAWANG

Winarti (Institut Pemerintahan Dalam Negeri (IPDN))
Murtir Jeddawi (Institut Pemerintahan Dalam Negeri (IPDN))
Sampara Lukman (Institut Pemerintahan Dalam Negeri (IPDN))
Agus Fatoni (Institut Pemerintahan Dalam Negeri (IPDN))



Article Info

Publish Date
11 Jan 2021

Abstract

The quality of public services is the main parameter in the success of an autonomous region in implementing decentralization. Leadership is a very important dimension in the quality of public services. With the innovation of the leader or regional head, it can improve the quality of public services in the area. Thus the purpose of this study is to examine the influence of government leadership in public service policy innovation in Tulang Bawang Lampung Regency which can improve service quality. This research uses a mixed method or often referred to as a mixed method with a sequential explanatory method. The results showed that government leadership had a strong influence on public services. From the research findings, it is revealed that almost all dimensions of government leadership variables have a dominant influence due to the large role of the leader for employees where a leader can influence and influence the behavior of employees or subordinates so that if there is public service innovation from the regional head it can have an influence service quality.

Copyrights © 2021






Journal Info

Abbrev

japp

Publisher

Subject

Humanities Social Sciences

Description

Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik is an open access and peer-reviewed Journal, JAPP is scientific journal that contains the results of theoretical research and studies on Government, Politics and Public Administration. Managed by GlobalWriting Academica ...