IJCCS (Indonesian Journal of Computing and Cybernetics Systems)
Vol 15, No 2 (2021): April

Ontology-based Chatbot to Support Monitoring of Server Performance and Security By Rule-base

Fauzan Ishlakhuddin (Master Program in Computer Science, FMIPA UGM, Yogyakarta)
Azhari SN (Department of Computer Science and Electronics, FMIPA UGM, Yogyakarta)



Article Info

Publish Date
30 Apr 2021

Abstract

The server is a computer program or a device that provides functionality for other programs or devices, called "clients". Generally, server computers have many resources that can be used by one or more clients through the network with specific permissions and requirements. Therefore, the server needs a monitoring system that can monitor server activity and notify if problems occur. This research focuses on developing a notification and question and answer system to connect the network admin with the monitoring system via chatbot. The developed chatbot can send notifications to the admin if an error occurs and can answer questions about the server's condition. The question and answer system developed implements natural language processing for Indonesian. The process of understanding questions is by classifying each word (token) based on language knowledge stored in the ontology. Then the classification results are processed by rule-base to produce conclusions to take monitoring data and compiled into answers. The test results show that the developed system can auto-notify if any problem in a server, and can answer questions by accuracy 95%.

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Journal Info

Abbrev

ijccs

Publisher

Subject

Computer Science & IT Control & Systems Engineering

Description

Indonesian Journal of Computing and Cybernetics Systems (IJCCS), a two times annually provides a forum for the full range of scholarly study . IJCCS focuses on advanced computational intelligence, including the synergetic integration of neural networks, fuzzy logic and eveolutionary computation, so ...