Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 5 No 9 (2021): September 2021

Perancangan User Experience Situs Web Senjani Kitchen menggunakan Human Centered Design

Zainuri Mahmud (Fakultas Ilmu Komputer, Universitas Brawijaya)
Ismiarta Aknuranda (Fakultas Ilmu Komputer, Universitas Brawijaya)
Andi Reza Perdanakusuma (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
10 Sep 2021

Abstract

Senjani Kitchen is a company engaged in daily catering. In the business process Senjani Kitchen applies a coupon system. So that users are asked to buy a certain number of coupons and can use these coupons to order daily catering. However, the current process is still done manually via WhatsApp, so users must record their own coupon management. In addition, because business processes are still dependent on humans, it causes frequent errors in user orders. So that a new innovation is needed to overcome these problems. One of the innovations that can be done is with a website. In making a website, it takes a design that has a good user experience so that users will be comfortable and satisfied. Human Centered Design (HCD) is a user experience design method that focuses on user needs, so it is suitable for use as a design foundation. The results of the design evaluation that have been carried out using the User Experience Questionnaire (UEQ) get an attraction value of 1.698, a clarity value of 1.786, an efficiency value of 1.655, an accuracy value of 1.631, a stimulation value of 1.464, and a novelty value of 0.786. Where the value of attractiveness, clarity, efficiency, accuracy, and stimulation received the predicate Good, and the recency value received the predicate above average. Thus it can be concluded that the solution design has a good user experience.

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Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...