Agregat: Jurnal Ekonomi dan Bisnis
Vol. 5 No. 1 (2021)

Building A Consumer-Based Brand Equity Through Brand Personality In E-Commerce

Kabul Trifiyanto (Unknown)
Wahyuni Windasari (Sekolah Tinggi Ilmu Ekonomi Putra Bangsa)
Tuti Zakiyah (Sekolah Tinggi Ilmu Ekonomi Putra Bangsa)



Article Info

Publish Date
13 Oct 2021

Abstract

This study assesses the impact of the CBBE antecedent instrument of cognitive (internal consumer) and marketing (external) factors on the formation of brand equity through brand personality in e-commerce companies. The study was conducted with a quantitative approach by distributing questionnaires as many as 153 respondents who are active users and have frequently made purchases through e-commerce in Indonesia which are then processed using SPSS 25. The results of the study indicate that cognitive antecedents have a positive effect on brand personality and brand equity. Marketing antecedents in e-commerce companies in Indonesia have no effect on brand equity but have an influence on brand personality. Brand personality is proven to be able to partially mediate cognitive factors and fully mediate marketing factors on brand equity. This research provides the latest contribution to the development of a digital industry strategy to build brand equity in ecommerce companies, especially through brand personality

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Journal Info

Abbrev

agregat

Publisher

Subject

Economics, Econometrics & Finance

Description

Agregat: Jurnal Ekonomi dan Bisnis (Journal of Economics and Business) is aimed at being a medium for research results dissemination and scientific paper exchanges on the Indonesian economy and business among academics, practitioners, regulators, and public. Agregat: Jurnal Ekonomi dan Bisnis ...