Jurnal Aplikasi Pelayaran dan Kepelabuhanan
Vol 10 No 1 (2019): bulan September

Pengaruh Product, Price, Promotion, dan Place Terhadap Loyalitas Konsumen

Sustiyatik, Enni (Unknown)
Setiono, Beni Agus (Unknown)



Article Info

Publish Date
01 Sep 2019

Abstract

The purpose of this study was to test and analyze the effect simultaneously and partially Product, Price, Promotion, and Place on customer loyalty. This type of research is an associative study that explains the relationship and influence between Product, Price, Promotion and Place variables on consumer loyalty. The population in this study were consumers who had bought an unknown number of "Flannel" shirts more than 2 times. The sampling process uses a sampling method. The sample used in a population is not yet known, so the sampling technique used is the Lemeshow method, namely 96 respondents. The data analysis technique was carried out using the Multiple Linear Regression method. Based on the research results and data analysis, it was concluded that; (1) Simultaneously the Product, Price, Promotion, and Place variables have a significant effect on consumer loyalty. (2) based on the partial t test the Product, Promotion and Place variables have a significant effect on consumer loyalty. (3) Price variable has no significant effect on consumer loyalty. The most dominant influence is the product variable.

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Journal Info

Abbrev

jurnal

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Social Sciences Transportation

Description

The Jurnal Aplikasi Pelayaran dan Kepelabuhanan contains scientific writings in the fields of shipping, ship machinery, port management, and transportation, all of which are the result of research or literature ...