Musamus Journal of Business & Management
Vol 4 No 1 (2021): MJBM

Analisis Kualitas Produk Dan Harga Untuk Meningkatkan Kepuasan Pelaggan Mobil Colt Diesel

Muhammad Awal (Universitas Musamus)
Florentina Blandina Parapaga (universitas musamus)



Article Info

Publish Date
12 Feb 2022

Abstract

This study intends to find out how much influence product quality and price have in increasing customer satisfaction for Colt Diesel Cars in Merauke Regency. The method used is a quantitative method. This study uses multiple regression analysis because it has more than one independent variable, namely product quality and price, while the dependent variable is customer satisfaction. This study used as many as 82 respondents. The data processing of the results of the questionnaire distribution was carried out using SPSS. The results of the tests that have been carried out explain that product quality has a positive and significant effect on customer satisfaction, while price has no effect on customer satisfaction because it does not have a significant value.

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Journal Info

Abbrev

manag

Publisher

Subject

Economics, Econometrics & Finance

Description

The aims of this MulaRev is to provide a venue for academicians, resear, and practitioners for publishing the original research articles or review articles. The scope Journal of Business & Management the articles publiched in this journal deals with a: -Mananamemen resources manausia -Marketing ...