Jurnal Tana Mana
Vol 2 No 3 (2019)

The Effect of Servant Leadership on Employee Performance with Employee Engagement and Organizational Citizenship Behavior (OCB) As A Mediation Variable in Mandiri Inhealthth

Pardi Simamora (Universitas Negeri Jakarta, Jakarta, Indonesia)
I Ketut Sudiarditha (Universitas Negeri Jakarta, Jakarta, Indonesia)
Corry Yohana (Universitas Negeri Jakarta, Jakarta, Indonesia)



Article Info

Publish Date
07 Nov 2019

Abstract

Many companies in this era of openness and globalization offer products and services with relatively the same characteristics. This condition creates increasingly high competition in the business world, causing the business world to become very competitive, a business climate that is always changing and uncertain . This study analyzes the effect of servant leadership on employee performance with employee engagement and organizational citizenship behavior as mediating variables in Mandiri Inhealth companies. Determination of the sample using proportionate stratified random sampling method . The sample in the study amounted to at least 154 respondents but collected 206 respondents were analyzed usingStructural Equation Modeling (SEM). The results of the study are there is a direct effect on servant leadership on employee performance, there is a direct effect on servant leadership on employee engagement , there is a direct effect on employee engagement on employee performance, there is a direct effect on servant leadership on organizational citizenship behavior , there is a direct effect on organizational citizenship behavior on employee performance, there is no indirect effect of servant leadership on employee performance through employee engagement mediation , there is an indirect effect of servant leadership on employee performance through mediating organizational citizenship behavior.

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Journal Info

Abbrev

IJoASER

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

The Court Journal contains themes that are generally related to issues of Islamic Law and Legal Studies both in Indonesia and throughout the world. The following are some themes that can be illustrated in the Court Journal article: Islamic law, Islamic Economic Law,Islamic Criminal Law, Marriage and ...