Jurnal Ilmiah Manajemen dan Bisnis (JIMBI)
Vol 1, No 1 (2020): Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) - JUNI

PENGARUH STRATEGI BAURAN PEMASARAN TERHADAP KEPUASAN KONSUMEN PADA AROMA BAKERY & CAKE MEDAN

Sarah Nabilah (Universitas Medan Area)
Adelina Lubis (Universitas Medan Area)
Eka Dewi Setia Tarigan (Universitas Medan Area)



Article Info

Publish Date
26 Nov 2020

Abstract

The research entitled The Effect of Marketing Mix Strategy on Customer Satisfaction at Aroma Bakery Cake Medan aims to provide empirical evidence about the effect of simultaneous and partial price, product, location and promotion variables on customer satisfaction at Aroma Bakery Cake Medan, and knowing promotion variables dominant influence on customer satisfaction at Aroma Bakery Cake Medan.The data used in this study are primary data obtained through the distribution of questionnaires to respondents, namely consumers of Aroma Bakery Cake Medan. The sampling technique used is random sampling. For data analysis, the author uses multiple linear analysis Based on the results of testing the hypothesis it can be announced that product variables, location and promotion are positively and significantly related, but the price variable is not positive and not significant positive partial to customer satisfaction at Aroma Bakery Cake Medan. Taken together / simultaneous product variables, prices, locations and promotions show a positive and significant impact on customer satisfaction on Aroma Bakery Cake Medan. In addition, the test results also state that the dominant variables affecting consumers on the Aroma Bread Cake Medan are promotion variables.

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Journal Info

Abbrev

jimbi

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) is a journal to managed of Management Study Program Faculty of Economics and Business, University of Medan Area, for aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and ...