Transformasi Manageria: Journal of Islamic Education Management
Vol 3 No 1 (2023): Transformasi Manageria: Journal of Islamic Education Management

Pengaruh Mutu Layanan Pendidikan terhadap Kepuasan Siswa di MISĀ  Mathlail Khoir Kecamatan Bojong Gede Bogor

Aulia Fauziah (IAI Nasional Laa Roiba Bogor)
Ahmad Riyadi (IAI Nasional Laa Roiba Bogor)
Nurul Hamidah (IAI Nasional Laa Roiba Bogor)



Article Info

Publish Date
23 Oct 2022

Abstract

Service quality based on education to evaluate student satisfaction at MIS Mathlail Khoir. The purpose of this study was to examine the effect of the quality of educational services on student satisfaction as well as to explain the quality of educational services and student satisfaction. The method used is a quantitative method with descriptive analysis with a population of 405 students and the sampling technique is cluster sampling of 100 students assigned to students in class V and class VI. These instruments are observation, documentation, and questionnaires. The data analysis method was carried out using correlation techniques and simple linear regression with the help of SPSS 26 software. The results showed that the quality of education services and student satisfaction in the school was said to be high with a mean value of X 75.83 while Y was 48.34. And shows that there is a significant influence between the quality of education services on student satisfaction from the regression equation obtained by Y'= 33.889+0.191X showing that there is a positive or unidirectional relationship, based on the calculation of the coefficient of determination of 10.5% while 89.5% is influenced by other variables not examined..

Copyrights © 2023






Journal Info

Abbrev

manageria

Publisher

Subject

Religion Decision Sciences, Operations Research & Management Education Social Sciences Other

Description

Transformasi Manageria: Journal of Islamic Education Management is a journal published in the Study Program of Department of Islamic Education Management, Faculty of Tarbiyah, Islamic Institute of Laa Roiba Bogor. This journal is published twice a year in June and December. Furthermore, this journal ...