LINGUISTIK TERAPAN
Vol 17, No 3 (2020)

Types of Speech Functions Used by Online Shopping Frauds

Yolla . Wulandari (English Aplied Linguistic Program Postgraduate Program–Universitas Negeri Medan)
Rahmad . Husein (English Aplied Linguistic Program Postgraduate Program–Universitas Negeri Medan)
Anni Holila Pulungan (English Aplied Linguistic Program Postgraduate Program–Universitas Negeri Medan)



Article Info

Publish Date
09 Jan 2021

Abstract

In today’s world, shopping on Instagram is quickly becoming the preferred way for consumers to not only learn about new brands and products on Instagram, but also purchase them in just a few simple steps.One of the top issues of online shopping is its security concerns.Online shopping fraud is one of a cybercrime which often occurs lately.  Fraudsters usually manipulate their victims through their language used. In order to manipulate their victim, a fraud should be able to use the speech function or linguistic function in the proper context of conversation to build trust of their victim. This study was aimed at investigating the speech function used by online shopping frauds on Instagram. This research was conducted in a qualitative research. The data were clauses consist of speech functions used by online shopping frauds on instagram. Five chats of online shopping fraudsters with their victims taken from Indonesia Online Shop Blacklist has taken as data sources by using purposive sampling. In order to identify the types of speech functions used by the fraudster, Halliday’s theory of Interpersonal Function was used. The findings showed that the types of speech functions found used by online shopping frauds in instagram are statement, question, command, and minor.  In which statement is more often used by fraudster in instagram, followed by command, question and minor. It indicates that the fraudster use statement for giving information about the product which they sell, they also tend to use statement to answer the questions from the consumer about their product, delivery process, payment method, etc.Keywords: Speech Functions, Fraudster, Instagram, Online Shopping, Discourse

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Journal Info

Abbrev

LTBI

Publisher

Subject

Languange, Linguistic, Communication & Media

Description

Jurnal Linguistik Terapan is a peer-reviewed journal that supports research in the field of Linguistics, Literature, and English Language Teaching. This Journal aims to publish academic research on applied linguistics relevant to actual issues and to be a publication platform for original research ...