Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 6 No 7 (2022): Juli 2022

Perancangan User Experience Aplikasi Self-Checkout di Supermarket menggunakan Metode Human-Centered Design

Febby Anggara Putra (Fakultas Ilmu Komputer, Universitas Brawijaya)
Riswan Septriayadi Sianturi (Fakultas Ilmu Komputer, Universitas Brawijaya)
Agi Putra Kharisma (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
11 Aug 2022

Abstract

Due to the Covid-19 pandemic, the government has implemented restrictions with various policies, one of which is social distancing. The implementation of this policy changes people's habits, including in shopping activities, which must now pay attention to the distance limits set by the government, while people must interact directly with other people, which is very high risk. This research aims to design a self-checkout application user experience in supermarkets to help overcome the limitation problem, so that people can do shopping activities without worrying if they have to interact with other people. Self-checkout is a facility that allows users to pay and pack their own groceries without the help of a cashier. This facility is very easy to use because users only need to scan shopping items, then pack and pay for them on the provided machine. Human centered design method is used in this research. This method has several stages, namely literature study, usage context analysis, user needs analysis, solution design design, solution design evaluation, result analysis and drawing conclusions. The design of this application produces visual designs in the form of wireframes, mockups, and prototypes. The test results with the help of Maze and Google Forms get an effectiveness aspect value of 94.29%, an efficiency aspect of 0.200 goals per second, and a user satisfaction aspect of 85.25 with an excelent adjective rating and grade A.

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Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...