International Journal of Applied Sciences in Tourism and Events
Vol. 6 No. 1 (2022): June 2022

The Effect of Tourism Infrastructure Asset Quality on Tourist Satisfaction: A Case on Forest Tourism in Tasikmalaya Regency

Aceng Gima Sugiama (Politeknik Negeri Bandung)
Husna Candranurani Oktavia (Politeknik Negeri Bandung)
Monik Karlina (Politeknik Negeri Bandung)



Article Info

Publish Date
28 Jun 2022

Abstract

This study aims to determine the effect of the quality of tourism infrastructure assets on tourist satisfaction on forest tourism in Tasikmalaya Regency including the quality of accommodation, quality of accessibility and quality of amenities. The research population is tourists who have visited the Batu Hanoman Waterfall, Batu Blek Waterfall, Candung Waterfall, and Ciparay Waterfall in Tasikmalaya Regency with a sample size of 336 respondents, applying a purposive sample. The data is processed using the Structural Equation Model (SEM). The results of this study indicate that the quality of accommodation, the quality of accessibility and the quality of amenities have a positive effect on tourist satisfaction. This means that tourism infrastructure assets, both quality of accommodation, quality of accessibility and quality of amenities can increase satisfaction for tourists. In total, the quality of amenities has the greatest influence on tourist satisfaction, followed by the quality of accessibility and quality of accommodation. Studies prove that efforts to increase tourist satisfaction can be done by improving the quality of accommodation, quality of accessibility, and quality of amenities.

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Journal Info

Abbrev

IJASTE

Publisher

Subject

Arts Humanities

Description

International Journal of Applied Sciences in Tourism and Events publishes applied research-based articles covering business and economic in tourism and events; management in tourism and events; production, distribution, and consumption in tourism and events; marketing and promotion in tourism and ...