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All Journal Jurnal Proyek Teknik Sipil International Journal of Applied Sciences in Tourism and Events
Monik Karlina
Politeknik Negeri Bandung
Arts Humanities Civil Engineering, Building, Construction & Architecture

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The Effect of Tourism Infrastructure Asset Quality on Tourist Satisfaction: A Case on Forest Tourism in Tasikmalaya Regency Aceng Gima Sugiama; Husna Candranurani Oktavia; Monik Karlina
International Journal of Applied Sciences in Tourism and Events Vol. 6 No. 1 (2022): June 2022
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (368.069 KB) | DOI: 10.31940/ijaste.v6i1.65-71

Abstract

This study aims to determine the effect of the quality of tourism infrastructure assets on tourist satisfaction on forest tourism in Tasikmalaya Regency including the quality of accommodation, quality of accessibility and quality of amenities. The research population is tourists who have visited the Batu Hanoman Waterfall, Batu Blek Waterfall, Candung Waterfall, and Ciparay Waterfall in Tasikmalaya Regency with a sample size of 336 respondents, applying a purposive sample. The data is processed using the Structural Equation Model (SEM). The results of this study indicate that the quality of accommodation, the quality of accessibility and the quality of amenities have a positive effect on tourist satisfaction. This means that tourism infrastructure assets, both quality of accommodation, quality of accessibility and quality of amenities can increase satisfaction for tourists. In total, the quality of amenities has the greatest influence on tourist satisfaction, followed by the quality of accessibility and quality of accommodation. Studies prove that efforts to increase tourist satisfaction can be done by improving the quality of accommodation, quality of accessibility, and quality of amenities.
Manajemen Pemeliharaan Rumah Kos dari Pihak Pemilik dan Pengelola: Survey Monik Karlina
Jurnal Proyek Teknik Sipil Vol 5, No 2 (2022): September
Publisher : Civil Infrastructure Engineering and Architectural Design

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/potensi.2022.13826

Abstract

A survey was conducted of 12 boarding houses spread across Ciwaruga, West Bandung Regency to investigate their current maintenance practices and property management functions. This finding highlights the policies of boarding house managers and owners regarding boarding house management planning; the extent of planning for budgeting; how to promote boarding rooms; by what means the rent is collected; a good relationship with the tenant; boarding house operational costs incurred; and the use of preventive/routine/deferred/emergency maintenance. Owners and managers of boarding houses should be aware of the concerns of tenants and they should also make designers aware of these issues; Building performance is likely to be improved if boarding house owners and managers take action in the design and operation phases in response to tenants' concerns.
Co-Authors Aceng Gima Sugiama Husna Candranurani Oktavia