International Journal of Tourism and Hospitality in Asia Pasific
Vol 3, No 2 (2020): June 2020

Contributing Factors to Organizational Success: A Case Study of McDonald’s

Chia, Xin Rou (Unknown)
Kee, Daisy Mui Hung (Unknown)
Khor, Sue Ting (Unknown)
Chin, Kai Yee (Unknown)
Lok, Tzyy Xian (Unknown)
Almutairi, Hanouf Ali (Unknown)
Quttainah, Majdi Anwar (Unknown)
Balakrishnan, Hariharan (Unknown)
Kulkarni, Swati (Unknown)

Article Info

Publish Date
20 Jun 2020

Abstract

McDonald’s is one of the most successful fast food companies around the world. It has approximately 32,000 outlets located in 119 countries. Being a global and modern fast food company, McDonald’s has a clear vision, “to be the world’s best quick service restaurant experience”. This paper presents the contributing factors which drive McDonald’s success being a global and modern fast food company. McDonald’s top management believes that job satisfaction and motivation are the contributing factors to the success of McDonald’s. McDonald’s has won many awards over the years for its employees’ engagement programs.

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Journal Info
International Journal of Tourism and Hospitality in Asia Pasific
Website

Abbrev

IJTHAP

Publisher

AIBPM Publisher

Subject

Humanities

Description

IJTHAP aims to enhance theoretical development in the field of hospitality and tourism. In order to promote those innovations and fresh ideas, the journal alsso accepts conceptual research, book review, as well as essays of experience belongs to hospitality practitioners. The mission of IJTHAP is to ...