International Journal of Tourism and Hospitality in Asia Pasific
Vol 5, No 1 (2022): February 2022

Marketing Strategies Implemented by Hotel Industry during COVID-19 in Malaysia

Nair, Rajesh Kumar (Unknown)
P.V, Ranjith (Unknown)
Azlan, Siti Hajar (Unknown)
Kee, Daisy Mui Hung (Unknown)
Sazali, Shazwanie Amat (Unknown)
Rahmat, Siti Nadiah (Unknown)
Munusamy, Shopanadevi (Unknown)
Ingole, Tejashree (Unknown)



Article Info

Publish Date
21 Feb 2022

Abstract

The emergence of a new strain of virus named the Coronavirus or Covid-19 in short has impacted all countries around the globe. In Malaysia, a restricted movement order has been introduced by the government since March 2020 in the hope of suppressing the wild spread of the virus. Thus, any traveling between different states has been put on hold. With this, the tourism industry has been tremendously affected, and the hotel industry is one of them. Consequently, the hotel industry is forced to develop new marketing strategies that would provide a helping hand in sustaining their business. The creative and innovative ideas that resulted from the initiative ranges from offering sweet deal packages revolving around the concept of working from home and staycation offers aside from the surprising involvement in the food delivering industry allowing the general crowd. A study has been conducted revolving around the hotel establishment in Malaysia to provide insights on the marketing strategies implemented by them throughout the pandemic period. This study highlighted the variety of marketing strategies adopted by the establishments.

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Journal Info

Abbrev

IJTHAP

Publisher

Subject

Humanities

Description

IJTHAP aims to enhance theoretical development in the field of hospitality and tourism. In order to promote those innovations and fresh ideas, the journal alsso accepts conceptual research, book review, as well as essays of experience belongs to hospitality practitioners. The mission of IJTHAP is to ...