Pengaruh Mikromanajemen, Resiliensi, dan Organizational Citizenship Behaviour Terhadap Enggagement dan Dampaknya Pada Kinerja Karyawan Pada Rumah Sakit Tipe B di Kota Makassar

Indra Abadi (Institut Teknologi dan Bisnis Nobel Indonesia)

Nobel Management Review
Vol 3 No 2 (2022): Nobel Management Review

The research objectives: (1) partially analyze the effect of micromanagement, resilience, and OCB on engagement, (2) partially analyze the effect of micromanagement, resiliensce, OCB, and engagement on employee performance. (4) partially analyze the effect of micromanagement, resilience, and OCB on employee performance through engagement. Quantitative research approach and the sample is 345 employees. Methods of data collection using a questionnaire. The method of collecting samples by means of purposive sampling. The method of analysis using Structural Equation Model (SEM). The results showed that: (1) micromanagement have a negative significanton engagement and employee performance. (2) Resilience, and OCB partially have a positive significant effect on engagement and employee performance. (3) engagement have a positive significant effect on employee performance. (4) micromanagement have a negative significant effect on employee performance through engagement. (5) resilience, and OCB partially have a positive significant effect on employee performance through engagement.