Jurnal Komputer, Informasi dan Teknologi
Vol. 2 No. 2 (2022): Desember

Student Satisfaction Information System on Administrative Services in Information Engineering Study Program Muhammadiyah University Bengkulu

Ujang Juhardi (Program Studi Teknik Informatika, Fakultas Teknik, Universitas Muhammadiyah Bengkulu)
Diana Diana (Program Studi Teknik Informatika, Fakultas Teknik, Universitas Muhammadiyah Bengkulu)
Marhalim Marhalim (Program Studi Teknik Informatika, Fakultas Teknik, Universitas Muhammadiyah Bengkulu)
Gunawan Saputra (Program Studi Teknik Informatika, Fakultas Teknik, Universitas Muhammadiyah Bengkulu)



Article Info

Publish Date
16 Dec 2022

Abstract

The level of student satisfaction with the services of the Administrative Services section of the Faculty of Engineering, University of Muhammadiyah Bengkulu is not yet known. To determine the level of student satisfaction in receiving these services, it is necessary to create a system that can measure the level of student satisfaction with the services provided. In conducting this research, the development method of the System Development Life Cycle (SDLC) is a gradual approach to analyze and build a system design using a specific cycle for user activities and the approach method used in measuring the level of satisfaction using a licker scale. This system is built with the XAMPP tool that can test applications without requiring an internet connection, PHP programming language and MySQL database. The results of the system made can help and make it easier to find out the level of student satisfaction with the services provided and the faculty in particular can quickly improve and improve the performance of services that get bad ratings. From the overall assessment, the value of service satisfaction level is 89.26 with a very good predicate. It is hoped that this application is always up to date so that it follows the development of Android-based technology.

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Journal Info

Abbrev

KOMITEK

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

KOMITEK Journal (Computer, Information and Technology) journal was founded in 2021. It is an interesting and useful national journal for all parties with an interest in research in various fields of, or closely related to, the disciplines of Computer, Information and Technology. KOMITEK Journal aims ...