JURNAL EMBA : JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI
Vol. 10 No. 3 (2022): JE. Vol 10 No 3 (2022)

The Role of Brand Ambassadors on Consumer Purchase Decision on Tokopedia Marketplace

Risania S Timpal (Sam Ratulangi University)
James Massie (Unknown)
Merinda Pandowo (Unknown)



Article Info

Publish Date
02 Aug 2022

Abstract

The purpose of this research is to find out the role of brand ambassadors on consumer purchase decision on Tokopedia marketplace. This research used Qualitative method and there were 15 informants who are domicile in North Sulawesi and confirmed to be affected by the ambassadors, they have been interviewed in order to get the result by using VisCAP (Visibility, Credibility, Attraction, and Power) Model by Rossiter and Percy as the indicators. This research shows that mostly the informants bought products on Tokopedia because of the Power, Attraction, and Credibility of the brand ambassadors, and none of them is being affected by the Visibility. To make it more specific, the informants bought things from Tokopedia to get the limited photo card of the brand ambassadors and to support their idol as the loyal fans (Power), they also bought things from Tokopedia because they find the brand ambassadors attractive (Attraction), and the last one, they bought products from Tokopedia because the brand ambassadors are professional in delivering the massage and pursuing the consumer to buy from Tokopedia (Credibility).

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Journal Info

Abbrev

emba

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal EMBA merupakan terbitan berkala sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan dibidang ekonomi. Diterbitkan oleh Fakultas Ekonomi dan Bisnis Univeristas Sam Ratulangi Manado. Jurnal ini diterbitkan 4 kali setahun, sejak tahun 2012. Setiap artikel direview oleh ...