SEIKO : Journal of Management & Business
Vol 5, No 2 (2022): July - December

Analisis Kesuksesan Penerapan E-Filing Menggunakan Model Kesuksesan Sistem Informasi DeLone dan McLean

Khaerunnisa Nur Fatimah Syahnur (PPs STIE Amkop Makassar)
Muhammad Try Dharsana (Unknown)



Article Info

Publish Date
18 Jul 2022

Abstract

Abstrak Penelitian ini bertujuan untuk menguji kesuksesan penerapan e-filing menggunakan model kesuksesan sistem informasi DeLone dan McLean. Penelitian ini melakukan pengujian hipotesis analisis regresi linear berganda dan menggunakan teknik pengambilan sampel purposive sampling pada wajib pajak di KPP Pratama Makassar Selatan. Hasil pengujian menggunakan 2 variabel independen dan 1 variabel dependen memberikan bukti bahwa, penerapan e-filing secara empiris terbukti berhasil dan sukses. Hal ini dibuktikan dengan hasil penelitian yang menunjukkan bahwa penggunaan sistem dan kepuasan pengguna berpengaruh positif terhadap manfaat bersih penggunaan e-filing. Kata Kunci: E-filing, Wajib Pajak, DeLone dan McLean Abstract This study aims to examine the success of e-filing systems using the Updated DeLone and McLean Information System Success Model. Hypothesis testing in this study uses multiple regression analysis and purposive sampling technique on taxpayers at KPP Pratama Makassar Selatan. The study results with 2 independent variables and 1 dependent variable provide evidence that the implementation of the e-filing system has been empirically proven successful. This is evidenced by the results of research, showing that use and user satisfaction have a positive effect on the net benefits of using e-filing. Keywords: E-filing, Individual Taxpayer, DeLone and McLean

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Journal Info

Abbrev

seiko

Publisher

Subject

Social Sciences

Description

The Journal Management & Business (SEJaman) provides a forum for academics and professionals to share the latest developments and advances in knowledge and practice of management business both theory and practices. It aims to foster the exchange of ideas on a range of important management subjects ...