Bulletin of Electrical Engineering and Informatics
Vol 12, No 3: June 2023

Usability measures used to enhance user experience in using digital health technology among elderly: a systematic review

Azaliza Zainal (Universiti Selangor)
Nur Farhanum Abdul Aziz (Universiti Selangor)
Nahdatul Akma Ahmad (Universiti Teknologi MARA)
Fariza Hanis Abdul Razak (Universiti Teknologi MARA)
Fadia Razali (Universiti Selangor)
Noor Hidayah Azmi (Universiti Pendidikan Sultan Idris)
Haily Liduin Koyou (University College of MAIWP International)



Article Info

Publish Date
01 Jun 2023

Abstract

In 2030, it is expected that 15% of the country's population will be classified as elderly and there is driving up demand for elderly healthcare services. The evolution of digital health technology has emerged as a solution to this issue. However, there has been a recent decline in the elderly adoption of digital health technologies. This issue is worsened by the emergence of interfaces and interaction styles in newly developed technologies. A systematic review was conducted in this article to investigate the usability measures used to improve the user experience of digital health technology among the elderly. This study includes articles selected from the Web of Science and Scopus databases, both of which are well-established. Using thematic analysis, data from 29 articles were analyzed, yielding four main themes: i) effectiveness; i) efficiency; iii) satisfaction; and iv) learnability. The four main themes generated 12 sub-themes. The appearance, functionality, and structure of new digital health technology are the primary barriers to adoption. User interface (UI) design should take into account the limitations of elderly users. Additionally, elderly users require motivation, support, and training to utilize digital health technologies effectively. This study's findings make significant contributions to digital health and gerontechnology fields.

Copyrights © 2023






Journal Info

Abbrev

EEI

Publisher

Subject

Electrical & Electronics Engineering

Description

Bulletin of Electrical Engineering and Informatics (Buletin Teknik Elektro dan Informatika) ISSN: 2089-3191, e-ISSN: 2302-9285 is open to submission from scholars and experts in the wide areas of electrical, electronics, instrumentation, control, telecommunication and computer engineering from the ...