Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship
Vol 12, No 2 (2023)

Analysis of Factors Affecting Behavioral Intention in Using Mobile Wallets in Batam City

Edy Yulianto Putra (Universitas Internasional Batam, Batam, Kepulauan Riau)
Feby Fitria Salim (Universitas Internasional Batam, Batam, Kepulauan Riau)



Article Info

Publish Date
30 Jan 2023

Abstract

This study aims to determine the effect between perceived risk, self-efficacy, enjoyment, trust, perceived usefulness, and perceived ease of use on behavioral intention to use mobile wallets in Batam City. Therefore, the researcher use judgemental sampling in order to give the questionnaire to users who have made transactions using Go-Pay, OVO, Dana, Shopee, and Link Aja in Batam City, by using a google form that was distributed to 375 respondents. The results of these respondents will be processed using smartPLS version 3.0 software. The results of this study indicate trust and self-efficacy, do not at all affect behavioral intention to use mobile wallets in Batam City. In addition, trust is also unable to mediate the effect between enjoyment and behavioral intention to use mobile wallets in Batam City.

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Journal Info

Abbrev

maksipreneur

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship (JMP) is a periodical scientific journal published by Universitas Proklamasi 45 (UP45) Yogyakarta, Indonesia, twice a year on December and June. This journal is intended to collect and publish a summary of research results, scientific ...