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All Journal Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship
Feby Fitria Salim
Universitas Internasional Batam, Batam, Kepulauan Riau
Economics, Econometrics & Finance

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Analysis of Factors Affecting Behavioral Intention in Using Mobile Wallets in Batam City Edy Yulianto Putra; Feby Fitria Salim
Jurnal Maksipreneur Vol 12, No 2 (2023)
Publisher : Universitas Proklamasi 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30588/jmp.v12i2.1163

Abstract

This study aims to determine the effect between perceived risk, self-efficacy, enjoyment, trust, perceived usefulness, and perceived ease of use on behavioral intention to use mobile wallets in Batam City. Therefore, the researcher use judgemental sampling in order to give the questionnaire to users who have made transactions using Go-Pay, OVO, Dana, Shopee, and Link Aja in Batam City, by using a google form that was distributed to 375 respondents. The results of these respondents will be processed using smartPLS version 3.0 software. The results of this study indicate trust and self-efficacy, do not at all affect behavioral intention to use mobile wallets in Batam City. In addition, trust is also unable to mediate the effect between enjoyment and behavioral intention to use mobile wallets in Batam City.
Co-Authors Putra, Edy Yulianto