Jurnal Performa : Jurnal Manajemen dan Start-up Bisnis
Vol. 7 No. 4 (2022): Performa

The Influence of Product Quality and Promotion on Consumer Satisfaction on Longo Products

Chelsi Goris Manek (Universitas Ciputra)
Christina Yanita Setyawati (Unknown)



Article Info

Publish Date
01 Nov 2022

Abstract

The fashion industry in Indonesia especially clothing gets the highest growth among other industrial sectors. That thing of course makes entrepreneur are required to be able to maintain customer satisfaction in order to survive in the midst of many business competitors in similar field.. Longo is a business that runs in fashion especially t-shirts. The purpose of this research is to find out the influence of product quality and promotion on consumer satisfaction. This research is quantitative with linear regression analysis method. The population of this research is Longo consumers. This research uses purposive sampling technique by taking the sample of 82 people. Data collection is done by using questionnaires which are measured using Likert scale. The result of the research shows that product quality influences positive and significant on consumer satisfaction, and promotion influences positive and significant on consumer satisfaction.

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Journal Info

Abbrev

performa

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal penelitian dalam kajian ilmu manajemen dan start-up business berbasis pemasaran, keuangan, sumber daya manusia, dan ...