ABDIMAS Jurnal Pengabdian Kepada Masyarakat
Vol. 4 No. 1 (2023): Pengabdian Kepada Masyarakat

Pendampingan Produksi Video Service Excellence RSIA Bina Medika Tangerang Selatan

Muhammad Dicka Ma'arief Alyatalatthaf (Kalbis Institute)
Lobodally Altobeli (Institut Teknologi dan Bisnis Kalbis)

Article Info

Publish Date
03 Mar 2023

Abstract

Service Excellence is one of the most important elements for companies that engaged in service fields. Because, service excellence covers almost all processes in B2C (Business to Customer) relationships. In this PKM (Community Service), Institut Teknologi dan Bisnis Kalbis collaborates with RSIA (Rumah Sakit Ibu dan Anak) Bina Medika, Bintaro, South Tangerang. In its service, RSIA Bina Medika has problems in terms of service excellence. RSIA Bina Medika does not yet have a strict and integrated standarization. Thus, this PKM aims to provide intensive assistance to partners in producing Service Excellence videos through three stages of assistance: pre-production, production, and post-production.

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Journal Info
ABDIMAS Jurnal Pengabdian Kepada Masyarakat
Website

Abbrev

kalbisabdimas

Publisher

UNIVERSITAS KALBIS

Subject

Computer Science & IT Economics, Econometrics & Finance Education Public Health Social Sciences

Description

Aim and Scope The focus of ABDIMAS Jurnal Pengabdian Kepada Masyarakat is to promote the activities and ideas of lecturers works on community services, and stimulate discussions, deliberations, and debates on the works for the people and how to manage the sustainable growth of communities. Its scope ...