International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)
Vol. 3 No. 2 (2023): April

THE INFLUENCE OF PSYCHOLOGICAL CONTRACTS AND WORK CLIMATE ON EMPLOYEE DETERMINATION BEHAVIOR THROUGH JOB SATISFACTION AS INTERVENING VARIABLES AT EMPLOYEES OF PT.BANK MANDIRI RETAIL COLLECTION RECOVERY UNIT MEDAN

Tulus Andre Leonardo (Universitas Sumatera Utara)
Prihatin Lumbanraja (Universitas Sumatera Utara)
Vivi Gusrini Rahmadani Pohan (Universitas Sumatera Utara)



Article Info

Publish Date
12 Mar 2023

Abstract

This study aims to test and analyze whether the psychological contract affects the job satisfaction of employees of PT Bank Mandiri Unit Retail Collection Recovery Medan. Does the work climate affect employee job satisfaction. Does the psychological contract affect employee deviant behavior. Does the work climate affect employees' deviant behavior. Does job satisfaction affect employees' deviant behavior. Does the psychological contract affect employee deviant behavior through job satisfaction at. Does the work climate affect employees' deviant behavior through job satisfaction on. This study used a quantitative method involving 42 respondents. Data collection was carried out using questionnaires. The results showed that the psychological contract had a significant effect on employee satisfaction at PT Bank Mandiri Unit Retail Collection Recovery Medan. Work climate has a significant effect on employee job satisfaction at PT Bank Mandiri Unit Retail Collection Recovery Medan. The psychological contract has a significant effect on deviant behavior of PT Bank Mandiri Unit Retail Collection Recovery Medan employees. Work climate has a significant effect on deviant behavior of PT Bank Mandiri Unit Retail Collection Recovery Medan employees. Job satisfaction has a significant effect on deviant behavior of PT Bank Mandiri Unit Retail Collection Recovery Medan employees. Psychological contracts have a significant effect on employee deviant behavior through job satisfaction at PT Bank Mandiri Unit Retail Collection Recovery Medan.

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Journal Info

Abbrev

IJEBAS

Publisher

Subject

Economics, Econometrics & Finance

Description

This journal aims to examine new breakthroughs and current issues regarding advances in science and technology in the fields of Economics, Business, Sharia Administration, Accounting and Agriculture ...